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Thank you in advance for purchasing our Groupon. As we approach 2012, we are excited about our growing business. To redeem please fill out the New Client App and we will get back to you ASAP to schedule your first cleaning. Please add the week you would like your cleaning done. Sincerely, Melanie Webb Owner
Article found on Kudzu.com
Establishing the proper rapport with your home cleaning service goes a long way to establishing an enduring and productive partnership.
Establish a comfortable employer/employee relationship. Don’t be overly personal, but do try to be on a first-name basis.
Treat interaction and conversation as you would in the workplace.
Show them what needs to be done.
Show them where things are stored.
Show them how you like things to be done.
Get out of their way.
If unhappy about performance, bring it up immediately and discuss in a professional manner. Either leave a friendly note or show them what the problem is.
NEVER accuse anyone of a crime unless you have iron-clad proof. For example, a missing item may have been moved by someone else.
If pleased, let them know with a nice note or kind words. Think about how much you like a pat on the back for a job well-done.
A card on birthdays
A gift or cash for Christmas
Welcome to Melanie’s Cleaning Service. We are so happy to have our new website up and running. There is a lot going on with this site, so we thought we would have a short and sweet introduction. The site is designed for you, our clients. We want to make sure that you are kept up to date on our company; what services we offer and the special’s that we are running.
First let’s talk about the owner, Melanie. She is a young business woman who is currently in college working towards her bachelor’s degree. She started this business with the idea that she could offer a great service to customers while using her business knowledge to build a great company. Melanie loves to make people smile. Please send Melanie an e-mail about how her company has helped you so she can share with others. Check back soon as we will be posting to our blog often. Until next time…